Aftermarket
Together with you we design strategies and solutions that strengthen your aftermarket business and help your customers reduce ownership costs, maintain a high level of efficiency and increase availability in production.
Together with you we design strategies and solutions that strengthen your aftermarket business and help your customers reduce ownership costs, maintain a high level of efficiency and increase availability in production.
Everything starts and ends with the user. The user determines whether the product will be a success or a flop. That’s why services related to the product are playing an increasingly key role in the overall product experience. Clear and attractive product information makes the product simpler and more interesting to use. Carefully thought-out maintenance concepts extend customer benefit and therefore the customer relationship. And both elements create opportunities to generate new income, provided they deliver added value. We help you at every stage, from aftermarket strategy, to packaged solutions.
With the user experience as our starting point, we help you create innovative aftermarket solutions based on efficient information management from numerous sources, including user-generated data via connected products. Services and concepts can be continually developed around the product, adapted to different users and purposes, and distributed via various digital channels.
Product and maintenance information are linked to the digital model in the virtual development chain. This means information is accessible, up-to-date and usable when, for example, virtual reality-based maintenance tools or 3D films for marketing are being produced. Last but by no means least, we integrate Cyber Security into everything we do. It provides peace of mind both for you and for your customers.
Interested? Click on the headings below.
Our application Rodon™ uses model-based technology to effectively and securely manage reliability analyses and other error analyses during the development phase. The tool supports you and your colleagues throughout the lifecycle, from preliminary design and architecture optimization, to testing and diagnosis. Rodon is unique in that it’s possible to simulate a sequence of events going backwards to identify the root cause of a problem.
Rodon provides a quick check on the product’s reliability and can establish ways of managing errors in your product at an early stage. This is essential during the development of complex products where development times are continually becoming shorter, while requirements for reliability, security and diagnostics are increasing.
Traditional troubleshooting information normally only identifies up to 40 percent of the errors in a product. With Rodon, this figure can increase considerably. Up to 99 percent of electrical and mechanical faults can be identified using Rodon. The system is used by high-tech companies such as Airbus and Saab, but also by global vehicle manufacturers.
Find out more about Rodon™
Is product information the weak link in your offering? And are you affected by an increasingly chaotic situation when it comes to producing all this information? Then Uptime could be the answer. And in the process, you will cut costs and increase aftermarket sales.
Uptime is a complete solution for producing, processing, distributing and publishing product information. It’s easy to create, manage, track and check the information throughout the product’s lifecycle.
Uptime helps you produce information for the aftermarket efficiently, whether it relates to manuals, spare part catalogues, accessories, troubleshooting/diagnostics, repairs or maintenance. Uptime also includes solutions for presenting information with an attractive and modern look, for example via a web portal or as an app.
View further information about Combitech Uptime.
A maintenance concept based on intelligent systematics and preventive maintenance is the key to increased availability, reduced ownership costs and improved business results.
As part of the concept design work, we help you from strategy and planning, to analyses, purchasing support, management, optimization and solutions for user information, troubleshooting and preventive maintenance. All the work is model-based for optimum quality and cost effectiveness.
The new generation’s product information is a strategic asset that increases customer benefit and generates new income.
Combitech combines expertise and product information solutions that reflect the entire product lifecycle. We help you realize your digital information strategy by linking sources of information, improving the flow of information, increasing the degree of automation, streamlining training and optimizing the user experience. Objective: To create added value that customers are prepared to pay for.
Using powerful tools such as information management (Uptime) and diagnostics (Rodon™), we help you streamline the flow of information and maximize the benefit from existing data. With technologies such as Augmented Reality and Virtual Reality, we create virtual platforms for remote maintenance and servicing. And connected products mean that user-driven data can be analysed and utilized in the process of further developing aftermarket services.
Last but not least: New product information solutions often open up new opportunities in the organization. Feel free to approach us about business development.